Returns & Exchanges Policy

At Alsip Nursery, we want you to be completely satisfied with your home and garden purchases. If an item does not meet your expectations, you may return it within 30 days of purchase with a valid receipt for a refund or store credit.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in original, sellable condition with all tags attached; please note that live plants and seasonal decor may have specific seasonal return limitations.

• 2.
  Gather Documentation

  Locate your original register receipt or order confirmation email to ensure a smooth transaction and proof of purchase.

• 3.
  Visit Our Store

  Bring your items and documentation to the Customer Service desk at any Alsip Nursery location for an immediate inspection and processing.

• 4.
  Receive Your Refund

  Once approved, your refund will be issued to the original form of payment or provided as a store gift card if preferred.