Frequently Asked Questions
Everything you need to know about shopping with Alsip Nursery for your home and garden needs.
Does Alsip Nursery offer local delivery for large plants and bulk items?
Yes, we provide local delivery services for trees, shrubs, bulk mulch, and patio furniture. Delivery fees are calculated based on your distance from our nearest retail location.
What is your return policy on live plants?
We offer a 1-year guarantee on hardy trees and shrubs purchased with our planting mix. For houseplants and perennials, returns are accepted within 30 days if the plant is in its original condition with the receipt.
Can I buy a gift card online to use in-store?
Absolutely. You can purchase digital gift cards through our website which are redeemable for any of our garden center products, pet supplies, or seasonal decor both online and at our physical locations.
Do you provide professional planting services?
Yes, Alsip Nursery offers professional installation for trees and shrubs purchased from us. Our expert crew will ensure your new additions are planted at the correct depth and with the proper soil amendments.
How do I track my online order for home decor items?
Once your order ships, you will receive an email confirmation containing a tracking number. You can use this number on our carrier's website to monitor your shipment's progress to your door.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support Apple Pay, Google Pay, and PayPal for a secure and seamless checkout experience.